/* ساختار عمومی */
.wstp-form-wrap {
  max-width: 900px;
  margin: 20px auto;
  font-family: Tahoma, Arial, sans-serif;
  direction: rtl;
}

.wstp-card {
  background: #fff;
  border: 1px solid #e5e7eb;
  border-radius: 10px;
  padding: 15px 20px;
  margin-bottom: 20px;
  box-shadow: 0 2px 6px rgba(0,0,0,.05);
}

.wstp-title {
  font-size: 1.4rem;
  margin-bottom: 15px;
  color: #111827;
}

.wstp-btn {
  background: #4f46e5;
  color: #fff;
  padding: 8px 14px;
  border-radius: 6px;
  text-decoration: none;
  border: none;
  cursor: pointer;
  font-size: 0.9rem;
}

.wstp-btn:hover {
  background: #4338ca;
}

/* فرم‌ها */
.wstp-input, .wstp-textarea, .wstp-filter-form input, .wstp-filter-form select {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid #d1d5db;
  border-radius: 6px;
  margin-top: 4px;
  margin-bottom: 12px;
  font-size: 0.9rem;
}

.wstp-filter-form {
  display: flex;
  gap: 10px;
  margin-bottom: 20px;
}

.wstp-filter-form input {
  flex: 2;
}

.wstp-filter-form select {
  flex: 1;
}

.wstp-filter-form button {
  flex: 0 0 auto;
}

/* هشدار پاسخ جدید */
.wstp-alert-new-reply {
  background: #dbeafe;
  border: 1px solid #3b82f6;
  color: #1e3a8a;
  font-weight: 700;
  padding: .8rem 1rem;
  border-radius: 10px;
  margin-bottom: 1rem;
  text-align: center;
}

/* کارت تیکت */
.ticket-card .ticket-title {
  font-size: 1.1rem;
  margin-bottom: 10px;
}

.ticket-meta {
  font-size: 0.85rem;
  color: #6b7280;
  margin-bottom: 10px;
  display: flex;
  gap: 15px;
}

.ticket-excerpt {
  font-size: 0.9rem;
  color: #374151;
  margin-bottom: 10px;
}

/* وضعیت رنگی */
.ticket-status {
  font-weight: bold;
  padding: 2px 8px;
  border-radius: 6px;
  font-size: 0.8rem;
}

.ticket-status.status-publish {
  background: #dcfce7;
  color: #166534;
}

.ticket-status.status-closed {
  background: #fee2e2;
  color: #991b1b;
}

/* برچسب پاسخ جدید */
.wstp-badge-new {
  background: #ef4444;
  color: #fff;
  font-size: 0.8rem;
  padding: 0.2rem 0.6rem;
  border-radius: 999px;
  margin-right: 8px;
  vertical-align: middle;
}

/* چت */
.wstp-chat {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.chat-bubble {
  max-width: 70%;
  padding: 10px 14px;
  border-radius: 12px;
  position: relative;
  font-size: 0.95rem;
  line-height: 1.5;
}

.chat-bubble.user {
  align-self: flex-start;
  background: #f3f4f6;
  color: #111827;
  border-top-left-radius: 0;
}

.chat-bubble.admin {
  align-self: flex-end;
  background: #4f46e5;
  color: #fff;
  border-top-right-radius: 0;
}

.chat-author {
  font-weight: bold;
  margin-bottom: 4px;
  font-size: 0.85rem;
}

.chat-text {
  margin-bottom: 6px;
}

.chat-time {
  font-size: 0.75rem;
  opacity: 0.7;
  text-align: left;
}

/* امتیازدهی ستاره‌ای */
.chat-rating {
  margin-top: 6px;
}

.chat-rating .star {
  cursor: pointer;
  font-size: 1.2rem;
  color: #d1d5db;
  margin-left: 2px;
}

.chat-rating .star.active,
.chat-rating .star:hover {
  color: #f59e0b;
}

/* ریسپانسیو */
@media (max-width: 600px) {
  .wstp-filter-form {
    flex-direction: column;
  }
  .chat-bubble {
    max-width: 100%;
  }
}